Ashley Otterbine, Director of Patient Access

Ashley Otterbine joined the iCare team in August 2017 and played an integral role in launching the Fort Worth location as Office Manager. Through her leadership and deep operational knowledge, she has grown into her current role as Director of Patient Access, where she oversees front office operations across all locations. Ashley is responsible for […]
Paige Burrows, Facility Nurse Director, Forney

Paige Burrows, RN, BSN Facility Nurse Director | iCare Emergency & Urgent Care – Forney, TX Professional Background Paige Burrows is a Registered Nurse with 10 years of experience in healthcare, including a strong background in Emergency Medicine. She earned her Bachelor of Science in Nursing from Western Governors University and completed the prestigious Parkland […]
Angel Rollins, Facility Nurse Director, Frisco

Angel Rollins, RN, BSN, MBA, is a seasoned Registered Nurse with over 19 years of emergency room experience, including 15 years in leadership roles spanning management and administration. Education & Training Angel earned her Bachelor of Science in Nursing from Ohio University and later completed her MBA with a specialization in Healthcare Administration from Spring Arbor […]
Lauren Green, Chief Nursing Officer

Lauren Green is a seasoned Registered Nurse with over 17 years of Emergency Room experience, including 9 years in ER leadership and administration. Since joining iCare in July 2017, Lauren has played a pivotal role in the organization’s growth and operational success. She served as Regional Nurse Director from 2018 to 2024 and was instrumental […]
Dr. Yama Amin, CFO and Managing Partner

Dr. Amin is a native of North Texas where he attended Keller High School. After medical school and residency, he moved back to Texas where he joined a democratic group of emergency medicine physicians. He has been practicing clinical emergency medicine for the past 19 years in high volume, high acuity Emergency Departments with frequent […]
Dr. Carlos J. Morales, COO and Managing Partner

Dr. Morales is a 1997 graduate of the University of Puerto Rico School of Medicine and a 2000 graduate of the UPR Emergency Medicine Program, where he served as Chief Resident during his third year of residency. After residency he accepted a position in academic emergency medicine as an assistant professor of emergency medicine at […]
Dr. Shane Cole, CEO and Medical Director

Dr. Shane Cole is a board-certified emergency medicine physician and entrepreneur based in Frisco and Fort Worth, TX. With a passion for guiding patients from their most challenging moments back to health, Dr. Cole leads teams committed to delivering exceptional care. He currently serves as the Managing Partner of University Urgent Care, CEO and Medical […]
What Can Happen If Your Appendix Bursts?

Appendicitis: Understanding a Common Condition and its Life-Threatening Risks Introduction: If you have ever heard someone say they have had appendicitis, you may think of it as a common ailment. However, appendicitis is a serious condition that, if left untreated, can lead to life-threatening complications. This blog will discuss appendicitis, its symptoms, and the importance […]
How To Tell If You Have A Concussion

Any head injury can be serious and lead to severe problems. Learn the signs and symptoms of a concussion, and find out when an ER visit is needed. Because concussions occur fairly frequently, you may not realize just how serious this type of brain injury actually is. When left untreated or unrecognized, a concussion may lead […]
Is My Chest Pain Serious Enough To Go To The ER?

Chest pain of any kind can understandably be frightening. While some episodes of chest pain may be harmless, other times, chest pain may indicate a serious problem that requires almost immediate medical attention. The expert team of board-certified ER physicians and professional medical staff at iCare ER & Urgent Care provide prompt diagnosis, effective treatment, […]