Patient Resources & Contact Information
In accordance with Texas requirements, this page outlines consumer access to medical records and complaint and grievance contact information for each facility. It also includes facility and professional group contact information to help route questions appropriately.
Important
Presentation of a complaint shall not compromise care. Please contact the facility administrator for your location first.
Facility Administrators
Facility Phone Numbers
Forney
Facilities
Facility Contact Information
Frisco Location
2955 Eldorado Pkwy, Suite 100
Frisco, TX 75033
Fort Worth Location
5500 Sycamore School Rd
Fort Worth, TX 76123
Forney Location
1325 S FM 741
Forney, TX 75126
Start with your iCare facility for fastest routing
Professional Groups & Facility Contact Information
Physician Group
Woodbridge Physician Staffing Group
2955 Eldorado Parkway, Ste. 100
Frisco, TX 75033
Texas HHS
Escalation Contact
If your complaint or grievance is not resolved to your satisfaction, or to report abuse, you may contact:
Texas HHS Complaint Hotline
Mailing Address
Health and Human Services Commission Complaint and Incident Intake
Mail Code E-249, P.O. Box 149030, Austin, Texas 78714-9030.