Patient Reviews

Reviews for Frisco, TX Emergency Medicine Physician Dr. Hoyt Frenzel

Our hybrid iCare ER & Urgent Cares in Frisco and Fort Worth, TX combines the best of an emergency room and an urgent care facility all in one location. Owned and operated by local emergency physicians in the Dallas-Fort Worth metroplex, iCare's goal is to provide compassionate, affordable, and exceptional medical care when you need it most. Our ER is open 24 hours a day and 7 days a week with an urgent care unit that is open from 9:00 a.m. to 8:00 p.m. every day. When a medical need arises, iCare's board-certified ER physicians and nurses provide the quality of care for our patients that we demand for ourselves and our families. We streamline the intake process, minimize wait times, and get patients into a room quickly for acute illnesses, pain management, physicals, sports- or heat-related illnesses, accidental injuries, and more. Our laboratory and imaging suites are onsite, making laboratory results available within minutes. In this section of our website, we invite you to read reviews and testimonials of our previous patients to learn more about why you can trust your health to iCare ER & Urgent Care.

Filter2 Reviews  
5.0
DAPI
Review from Anonymous  |  Source: Vitals  |  Nov 10, 2019

Five Stars - Dr. Fenzel treated me at USMD emergency room . He was great. Took time and explained everything to me about my skin condition. The best er doctor I have seen. The medications he prescribed were explained in detail. He also gave detailed instructions on my discharge paperwork and several doctors names for follow up.I feel that I was lucky he was On call at the hospital on my visit. J More

5.0
DAPI
Review from A.C.  |  Source: Google  |  Jun 28, 2019

I am a healthcare provider myself, and I can say that iCare is absolutely one of the best places to receive care. The physicians and staff are highly competent, and I would not hesitate to recommend them to anyone with an urgent medical need. Me and just about everyone in my family have been to iCare for one reason or another and every experience has always been outstanding. I was a patient here yesterday. I came in for abdominal pain and in the span of about 2 hours, I had a CT scan with results, lab work with results, IV fluids/IV medication, a diagnosis, and prescriptions sent to my pharmacy. The care I received was top notch and was amazingly fast! If I had gone to a traditional ER, I expect I would have been there at least 6 hours or more. There is no way they would have gotten me in and out in under two hours with the kind of workup I needed. I am so grateful to have a place like iCare nearby to take care of my urgent medical needs. Thankfully, my family doesn’t need them often, but when we do, I can promise that iCare will always be our first choice. Thank you to the wonderful staff who took care of me and for Dr. Beezley and Dr. Frenzel for always treating me like family! More

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