Reviews

OUR PATIENT REVIEWS

At iCare Emergency Room and Urgent Care, our success is measured by our patient’s satisfaction with our medical services and the clinical care they receive when visiting our centers.

We are intent on serving our communities to the best our abilities and interested in knowing how we are serving them appropriately. What is most important is how our patients are doing following their diagnosis and treatment in our centers.


iCare Patient

iCare Patient

I have to.... I came in last night to get some "upper respiratory infection" kind of care....and it was my first time to go to this iCare. I cannot begin to tell you how incredibly impressed I am with EVERYTHING there. SO clean, EVERYONE was SO friendly, patient, hilarious/friendly nurse, and just was taken very good care of. And then getting a voicemail form the doctor checking on me. WOW - AWESOME! Please make sure everyone sees this. 🙂 THANK YOU, THANK YOU, THANK YOU! And I will for SURE be taking my entire family here from now on! (not that I want to see you all a lot - haha, but you know what I mean.) Thanks for your care. My experience was ALL very positive! 🙂 I am now going to go on social media and say this exact thing to all of my friends! Sincerely, your biggest fan patient.

iCare Patient

iCare Patient

"Nicole was AMAZING, She made me feel comfortable and if I needed anything she didn't hesitate to get it. She was courteous, understanding and very helpful. She expressed compassion when I needed to make a decision to move forward concerning my diagnosis. I do apologize but I can't remember the other Nurse's name who helped with the CAT scan, she was also super nice and helpful...I wish blessings to her and the baby to come.

iCare Patient

iCare Patient

So the nurse offered to go and get my groceries from my car,I had been running errands and my previous cut I had on my finger opened up, being on Blood Thinners I went straight to the Urgent Care, I was very blessed that this was near my house literally 2 minutes from my home. Once I got there the staff was very helpful, I even had groceries in the car that could have spoiled , if left in the car for too long, so the nurse offered to go and get it from my car, they were so helpful and caring in every way. As soon I checked in I was called in the back to check my bleeding finger. Great doctors and nurses. Will go there again instead of he emergency room.

iCare Patient

iCare Patient

We are so lucky to have you in our Frisco neighborhood. I have been to several Urgent Clinics, Emergency Rooms, Hospitals all over the country. This was by far the best experience I have ever had with a situation like this. Thank you to everyone that had a part of making this experience so comfortable for me. Dr. Beezley, Wanda, Front Desk and CT Tech. We are so lucky to have you in our Frisco neighborhood.

iCare Patient

iCare Patient

Everyone was wonderful! Great experience with all of the staff. I would highly recommend this great place to my friends and family!!