Emergency Care in Frisco and Fort Worth, TX

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When you need medical care, don't waste time wondering if you should go to your regular doctor, urgent care, or the emergency room. Our team at iCare ER & Urgent Care is trained in providing emergency care for a variety of conditions. With state-of-the-art technology and a team of qualified and experienced medical professionals, iCare has all of the necessary tools to help you when you need immediate care. Whether you are experiencing a seizure, stroke, abscess, migraine, bleeding, heat stroke, infection, or accidental poisoning, our team will work with you to determine whether you should be treated in the urgent care or in the ER of our North Frisco or South Fort Worth, TX facility. This determination will be promptly decided and based on your symptoms, how severe the illness or injury has progressed, and if it is a life-threatening situation. 

At iCare ER & Urgent Care, all of our physicians are board certified in emergency medicine and are credentialed to work in hospital-based emergency departments throughout Texas. iCare provides emergency care services 24 hours a day, 7 days a week. Unlike many hospital-based emergency rooms in the Dallas-Forth Worth metroplex, we pride ourselves in having comfortable waiting rooms for your family and relatives, large private rooms for children and adults, short wait times, and friendly staff. We provide timely and exceptional medical care for any medical situation.

Common Conditions or Symptoms


Symptoms of seizures include convulsions, rhythmic jerking, loss of responsiveness while eyes are open, incontinence, abnormal limb movements, abnormal stiffening, barely noticeable breathing during seizure and deep breathing directly after seizure, and combativeness while transitioning back to consciousness.


Symptoms of strokes often include a sudden and severe headache, numbness or weakness in the face, leg, or arm on one or both sides, full or partial paralysis of the face, leg, or arm on one or both sides, blurred or diminished vision in one or both eyes, trouble swallowing, difficulty speaking or understanding speech, and general confusion.


Abscesses are pus pockets at a site of tissue infection and can include inflammation and/or impaction. Here are some examples of abscesses, or pus pockets, at the site of tissue infection:

  • When an abscess is located in or around the throat, inflammation and swelling can cause difficulty with swallowing or constrict breathing 
  • An abscessed tooth will present as a painful infection within the gum and will limit biting and chewing
  • An abscessed wound or sore requiring medical attention will be hot to the touch, tender, and swollen
  • Recurrent abscesses can also be a symptom of diabetes, Crohn’s disease, or a suppressed immune system

Severe Headaches & Migraines

Migraines (painful, throbbing headaches) can last for hours or days with symptoms that include sensitivities to light/smell/sound, blurred vision, nausea/vomiting, weakness, and more. 


Whether it seems mild or severe, the loss of blood from wounds, bites, cuts, and lacerations can necessitate a visit to iCare. If you are pregnant and experience spotting or bleeding, get help as soon as possible.

Heat Stroke

Symptoms of heat stroke includes increased body temperature, often as high as 104º F, agitation, disorientation, confusion, slurred speech, headache, nausea, dizziness, flushed/red skin, increased heart rate, rapid breathing, lack of sweat, and in extreme cases, seizures or coma.


If you have a wound that is infected, it may have symptoms such as warmth on or around the infected area, swelling or tenderness, red streaks spreading away from the wound, pus or drainage, a foul or pungent odor, inflamed lymph nodes, fever, or chills.

Accidental Poisoning

If you or a child has been exposed to poison, either through swallowing or through skin contact, symptoms may include redness or a burn around the mouth, vomiting, seizures, drowsiness or unconsciousness, confusion, agitation, and difficulty breathing.

Seeking Medical Care

We are very aware of the high medical costs that patients accrue when utilizing medical services. Our goal with iCare has been to treat both urgent and emergency care appropriately. Although under one facility, our emergency room and urgent care are two separate entities. Upon your arrival to iCare, our triage nurse will note your symptoms, chief complaint, vital signs, and overall condition. Based on our triage protocol, you will be sent to our urgent care or emergency room.

During our urgent care business hours, we will happily see you for minor problems. Your urgent care visit will be coded according to your specific urgent care visit and sent electronically to your insurance carrier. If your condition requires our emergency room, we will tell you ahead of time prior to the initiation of treatment. We will discuss with you our concerns, method of treatment, and possible costs as we want to have greater transparency in our billing while making the entire process less burdensome.

What to Expect

You can expect the best of both worlds at iCare, as we combine urgent care and emergency medical service in one location. Depending on the severity of your condition, our doctors will perform a physical exam and run necessary tests, such as a CT scan or blood tests. For your convenience, we have an onsite a laboratory and imaging suite where our staff can have your diagnostic tests and digital images available within minutes. We want you to have your results quickly, especially when your iCare physician needs to make a treatment decision that could save your life.

We treat patients of all ages. You can be confident in your decision to bring your child to our emergency room. A majority of our emergency room doctors are residency trained to treat pediatric accidents and critical situations. Your child and children will be provided personalized service in a facility designed to meet their needs in the event of an emergency or illness. We understand that coming to the emergency room may be a scary and unusual time for you and your child. iCare ER & Urgent Care was intended to be calmer, less hectic, and a more child-friendly atmosphere compared to hospital-based emergency rooms.

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If you are located in Frisco or South Fort Worth and need emergency care, our experienced team of board-certified emergency physicians at iCare ER & Urgent Care can help. We have the technology and supplies to ensure that you receive quality care around the clock. In some cases, you may need the assistance of a specialist, such as a cardiologist, an intensivist, or a surgeon. We will make referrals to smoothly transition your care to these clinicians.

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