COVID-19 FAQ

+ Will I be safe when visiting iCare ER & Urgent Care for non-COVID-related treatment?

Yes! At iCare ER & Urgent Care, we screen all patients who enter our facilities for signs and symptoms of COVID-19.

Patients with positive screens enter through a dedicated entrance and are cared for in a dedicated area.

EACH room is sterilized after EVERY patient using the latest, cutting-edge electrostatic sprayers.

Additionally, for minor urgent care complaints we offer virtual telehealth appointments in which you can have your visit within the safety and comfort of your own home.

+ Is iCare ER & Urgent Care providing all normal services?

Yes. iCare ER & Urgent Care is offering all normal services for our Fort Worth and Frisco, TX patients. Both facilities are open normal hours.

+ Can I receive COVID-19 testing at iCare ER & Urgent Care?

Yes, we offer multiple onsite COVID-19 testing options.

Our current testing options are...

  • Rapid PCR testing (symptomatic)
  • Rapid antigen testing (asymptomatic or exposure)
  • Rapid antibody testing
  • PCR send out (asymptomatic) for work, school, or travel

We accept walk-ins or you may schedule your appointment online.

+ How much does a COVID-19 swab test cost?

All patients presenting with COVID-19 related symptoms will be billed as ER patients. Most insurance companies are covering COVID testing at 100%; If you should receive a bill, we are working with patients to not be a financial burden.

Cash pay options for COVID-19 testing range from $175-$400, based on symptoms and services provided.*

+ When can I expect my test results?

We are proud to offer several COVID-19 testing options...

Onsite PCR and antigen testing, provide same day results. PCR send out results in 2 business days.

+ How accurate are the COVID-19 tests that iCare offers?

iCare only offers FDA EUA approved testing. Our PCR testing is 97% accurate and is the highest quality COVID test currently available. We also offer Antigen testing for asymptomatic patients that is utilized in many doctor’s offices and urgent cares around the country.

+ What protocol should I follow if I test positive for COVID-19 or have been exposed to it?

We recommend following CDC guidelines. To get the most accurate and up to date information regarding COVID-19 protocols please visit https://www.cdc.gov/coronavirus/2019-ncov/if-you-are-sick/index.html

+ Where can I go to find more information regarding COVID-19?

To learn more information about COVID-19, visit: https://www.cdc.gov/coronavirus/2019-ncov/index.html