COVID-19: What You Need To Know

The World Health Organization (WHO) has declared this rapidly spreading coronavirus outbreak a pandemic (a term indicating that it has affected a large population, region, country, or continent), and many countries are experiencing a rise in confirmed cases. Our team at iCare Urgent Care & ER is closely monitoring the coronavirus outbreak and working hard to share critical safety and health information.

In the US, the Centers for Disease Control and Prevention (CDC) is advising people to be prepared for necessary disruptions to daily life if the coronavirus advances within communities. As the novel coronavirus pandemic continues to spread, with more than 125,000 cases and 4,600 deaths worldwide, fear and anxiety spread as well. The important thing to do is remain calm, wash your hands, and implement more precautionary elements to your everyday routine. Containing the spread of the Coronavirus is a combined effort, and we ask that each of you do what you can to protect each other as well as the community. If you have any outstanding questions, please reach out directly to iCare Urgent Care & ER or your local healthcare provider for medical advice.

Frequently Asked Questions

Is it safe to visit iCare with non COVID-19 symptoms?

Yes, we are screening everyone at the door and have special instructions for patients with covid-19 symptoms. We are following CDC guidelines to make sure all staff and patients stay safe and healthy.

Are you testing for COVID-19?

Yes! We can perform a nasal swab test to test for an active COVID-19 infection as well as a blood antibody test that determines previous exposure to the virus.

How much does a COVID-19 test cost?

The cost of the test may depend on your insurance carrier and how much they are willing to cover. The cash price for a nasal swab COVID-19 test is $400.

Do you offer telehealth or telemedicine?

Yes! In order to better serve our patients we are conducting virtual visits whenever possible. You can book a virtual visit here.

I’m having respiratory symptoms and I am coming to iCare, what do I need to do?

Please remain in your vehicle and call us. Registration will send out a staff member to evaluate you. They will bring you a packet with information to fill out as well as a mask. Please put this on and wear the entire time you are in our facility.

If I am tested, what do I do next?

If you are tested for COVID-19 you should return home and quarantine you and your entire household for 14 days or until you receive a negative result.

How long will it take to get my COVID-19 test results

Some test results will be complete during the visit to rule out other possible diagnoses. The COVID-19 test is currently taking 3-10 days to result. Once we receive your results we will call you.

If I live with someone who was told to self-quarantine, what should I do?

If someone who lives in your household is told to self-quarantine the entire household should also self-quarantine for 14 days or until test results are back and negative.

COVID-19 Testing Options

Testing Options

The blood antibody test is typically free with most major insurance providers and iCare is offering a self-pay rate of $169.

Corporate On-site Testing

Everyone wants to return to work as fast as possible, but we need to be safe when doing so. iCare is now offering large group on-site testing.

Our providers will come to you and administer nasal swabs to all of your staff in just a couple hours. Put your leadership, employees, and their families at ease by limiting potential exposure to active COVID-19 carriers.

Remember, many people are asymptomatic to the virus but can still spread it!

If you are interested in group testing please contact Lauren Green at [email protected]

Donations to iCare

Our local communities have been SO generous with PPE and goodies for our staff working on the front lines. We are grateful to have such a supportive and caring neighborhood. If you would like to donation PPE, goodies, or anything else please contact Lauren Green at [email protected]