It’s Safe to Visit iCare ER & Urgent Care – Now and Always

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Are you unsure about the best way to proceed when medical concerns arise during this Coronavirus pandemic? Many patients are hesitant to visit the doctor because they are worried about the safety of coming to a medical office.


At iCare ER and Urgent Care, we are continuing to provide top-notch services for our patients through the we go through the coming months. If you need medical care, then you shouldn’t hesitate to visit our team for assistance. We’re here for you. Here are a few things you need to know about the current experience of visiting our urgent care or ER:



High Levels of Safety and Sanitation


Our staff at iCare always maintains a clean office, and we have increased our cleaning to ensure your safety. The waiting room and exam rooms are thoroughly sanitized between patients. Carefully cleaning the rooms provides a safe environment for our patients and our staff.


As the cleaning is done, we are careful to follow important safety protocols. Specific steps are followed based on CDC recommendations to reduce the risk of virus transfer.



Access to Doctors and Nurses


One benefit of visiting our urgent care right now is that we are experiencing low traffic inside the locations in recent weeks. Many people are delaying their medical visits, which means that you don’t need to worry about overcrowding in the building.


The low number of patients visiting the office makes it easy to maintain social distancing during your visit. You have full access to talk to the doctors and nurses without concerns about unnecessary contact with other patients.



Short Wait Times for In-Office and Online Appointments


If you need an appointment, you can expect short wait times and fast service. Walk-ins can get in to see a doctor quickly. Another option is to use our online sign-in form before coming to our clinic.


We promise efficiency and safety for your medical care. Our team will dedicate the time needed to discuss your medical concerns and identify a proper diagnosis and treatment. Then, you will be able to wrap up the appointment and head home without long wait times in the office.



Web Appointments Available Today


Depending on your medical condition, it might make sense to schedule a virtual visit. These online appointments give you the benefit of talking to a doctor without leaving the comfort of your home.


We use technology so that you can visit with a doctor using a smartphone, tablet, or PC. Virtual visits are offered during regular office hours. Call the nearest office to schedule an appointment, or use our convenient online form to book the appointment.



Avoid Medical Complications


Depending on your health concern, delaying medical treatment can sometimes lead to complications in the future.


If you think that you need to talk to a doctor, then it is best to book the appointment without delay. Immediate diagnosis and treatment are recommended so you can prevent unnecessary problems that can happen.


Unfortunately, some patients are delaying general medical care, which leads to emergency situations or unnecessary problems that could have been avoided. We encourage you to be proactive with your medical care – our staff is here to assist when you need services.



Emergency Services


When an emergency happens, the best thing you can do is call 911 or come to our emergency room as soon as possible. We offer skilled medical staff, personal protective equipment, and the on-demand emergency care that you need.


Basic medical services might be able to wait, but an emergency could lead to a life-threatening situation. If there is any reason to believe that you might be experiencing a medical emergency, we encourage you to come to our ER as soon as possible.


At iCare ER and Urgent Care, we offer an initial evaluation to determine whether urgent care services or ER services are needed. This process gives you the peace of mind to know that you won’t pay ER prices if your health concerns can be treated in the urgent care.



We’re Here to Help


At iCare ER & Urgent Care, we are offering nasal swab testing and blood antibody testing at both Frisco and Fort Worth locations.


If you believe you could have been exposed to COVID-19 with or without showing symptoms, you can get tested. Contact us by using our online sign-in form or calling us at (214) 407-8668.



* All information subject to change. Images may contain models. Individual results are not guaranteed and may vary.