Illnesses such as the cold and flu are some of the most common ailments that our patients suffer from, especially during the winter months. With so many similar symptoms, it can be difficult to self-diagnosis exactly what you have and the best way to treat yourself. The medical staff at iCare ER & Urgent Care can provide you a private examination by one of our 20 board-certified physicians that rotate in and out of both facilities in Frisco and Fort Worth, TX. With a proper diagnosis, we can help you treat both the root cause and your symptoms for faster relief. Our urgent care hours are extended during the day to treat you for any severity of your illness. We also offer 24-hour emergency services if your illness has progressed far enough in severity.
"I was seen very promptly, they took good care of me. All staff members were extremely nice. One of my favorite places of all time."- R.O. / Yelp / Mar 10, 2018
"This was my first visit, and I hope subsequent visits are just as good, but for this first visit I thought everyone was great, each and every person from the front desk, to the initial check in exam to the Doctor's encounter. Very competent, thorough, throughout. I'm a nurse and I'm really looking for this level of care and analysis. I even came in the night before and I loved how the person at the front immediately asked me the reason I was coming in tonight - this is critical in an emergency. I went to another place similar to this before much closer to my house and they never ask me this. They just say sign in, if anything at all, seems like I have to get there attention. One time at this same "other place", my son was in complete anaphylactic shock and I had to get them to pay a little more attention to us right then. They handled it after that, but, you see the difference in how that makes you feel in that initial check in. It seems like many doctor's offices have snarky front office staff, iCare did not! After the initial question to immediately triage us, he then counseled us on cost with this being considered emergency care (not urgent care) after a certain time in the evening. He didn't have to do that, but I appreciated his consideration for our pocketbook - especially when it was just a sore throat. They are worth my little bit of extra drive time from now on!"- S.M. / Google / Dec 07, 2018
"I’ve been a patient here twice and have been given the best treatment! The atmosphere alone is absolutely amazing and the staff overall is just beyond great! They also call to do a followup which is very courteous of them!"- E.J. / Google / Nov 28, 2018
"Had to be seen due to a kidney stone. The staff, nurses, and Dr were exceptional! Most polite nurse and staff I have ever seen. If I ever need the ER, I will go here! Was in and out in about an hour. Highly recommend!"- T.T. / Google / Nov 27, 2018
"My first experience was Amazing..No wait friendly staff..extended tour by the Doctor..Honestly this didn't feel like a clinic it felt like a hotel with the friendly service I received and my toe is so much better. Thank you so much..If I have any other pains I will return. The Best Clinic in Frisco!!"- L.F. / Google / Nov 27, 2018
Seeking Medical Care
While the cold or flu can often be treated at home with rest and hydration, patients should seek medical treatment at iCare if they exhibit the following:
- Fever for more than 3 days
- Fever over 103º F combined with sweating, chills, and a cough
These symptoms indicate you may have an infection from your illness and you should be seen by a doctor as soon as possible. We also recommend coming to iCare if you experience cold or flu symptoms along with severe chest pain, a severe headache, shortness of breath, dizziness, confusion, or continuous vomiting. Additionally, young children and the elderly should be treated professionally at the iCare for flu symptoms, even without a fever. People who have diminished immune systems, chronic inflammation, have had an organ or bone marrow transplant, undergoing chemotherapy, or have HIV/AIDS will more likely need to be treated as soon as possible to fight off infection.
After Your Visit
Resting is so important to your recovery. We recommend that you return home, keep hydrated, and rest. If you have been prescribed medication, fill it as soon as possible and take all of the medication as directed. Do not stop taking the prescribed medication just because you feel better. If your symptoms do not improve, you may need to be seen in a follow-up appointment.
What to Expect
When you come into the iCare, our attentive team of physicians will initially perform a medical history interview to determine the severity of your symptoms. Lab tests may be required to eliminate the possibility of other ailments as well as check for dehydration. After diagnosing your illness, you may be prescribed prescription medicine to help fight infection or prevent nausea, vomiting, or diarrhea. The physician treating you additionally may give you care instructions that include over-the-counter medication, rest, and hydration.
Plan Your Procedure
- Procedure Recovery Location
Illness Relief Starts here
When a high fever strikes or you feel like you are severely sick from a cold or flu, you can be seen by our board-certified physicians at iCare ER & Urgent Care in South Fort Worth or Frisco, TX. We are here for you all day, and our ER services are open around the clock for your acute illness emergencies.